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HUMAN CAPITAL AND ORGANIZATIONAL SURVIVAL IN NIGERIA BANKING INDUSTRY





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HUMAN CAPITAL AND ORGANIZATIONAL SURVIVAL IN NIGERIA BANKING INDUSTRY
 


TABLE OF CONTENTS
CHAPTER ONE: BACKGROUND OF THE STUDY
1.1   context of the problem                                                     1
1.2   statement of the problem                                                 5
1.3   purpose of the study                                                                8
1.4   research questions                                                           9
1.5   research hypothesis                                                         9
1.6   significance of the study                                                  11
1.7   limitation of the study                                                     11
1.8   definition of term                                                             12
1.9   scope of the study                                                            13
1.10 organization of the study                                                 14
CHAPTER TWO: LITERATURE REVIEW
2.0   Introduction                                                                     20
2.1   human capital theory                                                      20
2.2   origin of the term human capital                                     23
2.3   concept of human capital                                                        24
2.4   employees as human capital                                            28
2.5   method of human capital development                            29
2.6   training as a method of human capital development               31
2.6.1 objectives of training and development                           34
2.6.2 determination of training needs                                      37
2.6.3 method of manpower training and development
Programmes in Nigeria                                                             38
2.6.4 problem of manpower training and development in
Nigeria                                                                                     43
2.7   benefits of training to Organization                                  44
2.7.1 reasons for management development                            49
2.7.2 reasons for management development                            50
2.7.3 The relevance of manpower development in Nigeria                52
2.7.4  problems associated with management development in
Nigeria                                                                                     54
2.8   mentoring defined                                                            57
2.8.1 benefit of a mentoring program                                               58
2.8.2 reasons for failures of some mentoring programs           59
29    survival theories                                                              61
2.9.1 economic survival theory                                                        62
2.9.2 organizational survival ecology                                               62
2.9.3 organizational survival theory                                         63
2.10 definition of organizational survival                                 64
2.11 human capital and organizational innovative capability  66
2.12 technology and organizational survival                            67
2.13 size and organizational survival                                               70
2.14 firm diversification and organizational survival                       71
2.15 relationship between human capital and organizational
Survival                                                                                   73
CHAPTER THREE: RESEARCH METHODOLOGY
3.1   Introduction                                                                     90
3.2   research design                                                                        90
3.3   population of the study                                                    92
3.4   sampling procedure/sample size determination                      92
3.5   test of validity/reliability                                                  94
3.5.1 test of validity                                                                 94
3.6   data collection techniques                                                       96
3.7   operational measure of variables                                     97
Summary
References
Appendix 1
Appendix 2


CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY
1.1   CONTEXT OF THE PROBLEM
Today, in spite of the fact that many organizations have designed some business strategic application of latest technological know-how, accumulation of human and financial resources, merges and acquisitions with or of major competitors, etc, corporate failures has continued to be an everyday issue around the world.
Organizational survival can be defined as an organizational ability or state of continuing to live or exist, often despite difficulty, challenges or dangers. An organization survives as long as it “acquires inputs from supplies and provides output to a given public (customers, clients, etc). An organization fails when coalitions of resource provides cannot be induced to supply resources and the firm repay resource provides for past support (Sheppard 1989). There is general agreement among the stakeholders that a firm has failed once it has entered bankruptcy proceedings (Moulton, 1988). In order words, the firs has failed to return investors’ and credit’ capital in the agree manner to provide workers with job security, to provide states with tax revenue. In other words, survival means non-failure.
Many organizational variables have been proposed by various authors and experts as solution to problems of corporate failures.
Wang, yen & Lin (2008) posit that organizations innovative ability and creativity increases an organizations chance of survival. This is supported by Gronhaug and Kaufmann (1988).
Weston and Masieghka (1971) found that corporate level diversification ability correlated positively with organizational chance of survival. This position was supported by Pfeffer and Salancik (1978) and Sheppard (1989). However, Sheppard noted that diversification can be undertaken when the firm is doing well in order to insure its future survival. However, diversification is more ill-advised if the firm is on its last legs and looking for a way to survive.
Some studies have highlighted the importance of human capital in enhancing organizational performance. According to Oforegbunam and Okorafor (2010) the quality of human capital available in an organization influence its chance of survival, since it is the most critical agent of business performance. This is supported by Olufemi (2009). When he stated that, “To survive in an environment where, all provide almost the same product and services, the quality of the human element is a major factor. It has also become a critical index of competition in the world of business to the extent that the development of such capabilities though training has become top priority in designing the strategic plans business organizations (Tim and Brinkerhoff, 2008). The above assertion seems relevant for the banking sector since it has come under great threat in recent years.
Fajaba (2002) noted that, “in most of today’s organizations, the ability to learn and change faster than the competitors is the key to survival”. Lundgadard (2007) observed that the application of Human resources strategy like attraction and retention of skilled workforce, work place flexibility and wellbeing, alignment and employee engagement are associated with organizational survival in today’s contemporary society.
According to Christensen and Montgonmenry (1981), the ability of a firm to perform and survive may depend on conditions which exists in the environment. This position was supported by Schmalense (1985). Meanwhile, Hansen & Binger (1989) observed that industry profitability play a role in an organization’s chance of survival. Thus, firms involved in more profitable industries are more likely to survive. Other variables found to positively affect organizations chances of survival include, firm market share (D’ Avein, 1987; Sheppard, 1989; Christensen & Montgomery, 1981). Quality of leadership and management experience (Nwachukwu, 2007:iii) firm general financial conditions (Chen and Shemerda, 1981).
Many authors have noted that survival of organizations depends highly on the quality of organizational leadership and management experience (Robbins and Coulter, 2007; Nwachukwu, 2007). Some researchers have however taken another line of argument that organizational survival is likely to be influenced by the quality of an organizations human capital (Oforegbunam and Okorafor, 2010). Observation have also revealed that most organizations do not employee well qualified workforce, as well as do not train and develop them properly to meet the ever challenging and competitive work pressure in their industry. Based on this the researcher has decide to investigate how organizational survival can be influenced by human capital development.
Human capital in itself is seen as the totality of knowledge skills, experience and ability residing within and that is used by an individual. Research has shown that people decisively contribute to corporate success and survival (Pfeffer, 1994; Hitt et al., 2001; Becker and Huselid, 1998).
With ever changing technology, increase in competitions, and increase in numbers of bank failure, the need for the continuous development of human capital in the Nigeria banking industry becomes highly underscored.
Organizational survival has in recent time increasingly become the concern of research, it is quite glaring that there has been some number of studies on different organizational variables and organizational survival, yet, review of work done on organizational survival revealed that there has been no significant effort to study human capital development and organizational survival in Nigeria banking industry. To fill this gap in the existing literature, this present study is aimed at using empirical investigation approach to find out the effect of human capital development on organizational survival in Nigeria banking industry with a study of banks in Port Harcourt.
1.2   STATEMENT OF THE PROBLEM
Organizational survival is arguably the most importance causes of concern for business organizations today especially the Nigeria banking sector, where competitiveness, profitability and innovative are norms that go with survival. Organizations have adopted various business strategies in order to ensure survival in our contemporary society. However, despite all these effort, a great number of organizational failures have continually been observed.
The Nigeria scene portrays the situation very adequately. Despite the rich environment, abundant human and natural resources, favourable environment and government policies, organizations find it difficult to sustain growth and survival (Nwachukwu, 2007:IV).
Nonaka (2002) noted that in an environment where the only certainty is uncertainty, where market shifts, products proliferates and technology becomes obsolete virtually overnight, the only surviving companies are the knowledge based companies driven by human capital development consciousness. Despite efforts by management of organizations in recent time to boost productivity, profitability and growth which are essential ingredient for survival in today’s hyper-inflated competitive business environments, has given rise to high rate of business failure while many organization which has utilized various strategies in order to survive has failed.
Some authors have noted that human capital development could be the answer for survival (Offoregbunam & Okorafor, 2010). In spite of this, some organizations pay lip service to issue of human capital development, while some treat it as avoidable cost. Ins some extreme cases, some organizations subtly surcharge their employees for training and development cost. It is this paradox concerning human capital development and organizational survival that has given the researcher some concern to find out the effect of human capital development on organizational survival among Nigeria banking industry and the impact of lack of necessary human capital development on survival of Nigeria banking organizations, as well as the factors that affect survival of banking organizations in Nigeria.
It is based on this that the researcher is embarking on this work to find out the relationship between human capital development and organizational survival. This is the problem addressed in this paper. Based on this, the researcher has some up with the model below as the conceptual framework for this study;
CONCEPTUAL FRAMEWORK
After a review of related literature, the researcher came up with figure 1, as a model of the perceived relationship between HCD and Organizational Survival.
Figure1. Framework Model of the Relationship between Human Capital and Organizational Survival.

 







SOURCE: RESEARCHER’S CONCEPTUALIZATION, 2012
 The framework above shows the relationship between human capital and organizational survival. The general human capital development variables include training, mentoring and employee development that will enhance human capital effectiveness. The effective human capital residual in the organization, through concerted effort enhances organization survival. The output has a feedback loop that allows the outcome or result of organizational survival to flow back the moderating variables and into human capital to form fresh inputs.


1.3   PURPOSE OF THE STUDY
The primary purpose of this study is to empirically establish the effect of human capital on organizational survival in selected banks in Port Harcourt. The measures of organizational survival applicable are performance and productivity, alignment, firm size diversification general financial condition in market share and attraction and retention. Thus the study is aimed at achieving the following objectives:
(1)    To establish the impact of training on organizational survival;
(2)    To establish the impact of mentoring on organizational survival;
(3)    To establish the impact of employee development on organizational survival.
(4)    To establish the impact of firm size on organizational survival;
(5)    To find out how technology influence the survival of banking organization.
1.4   RESEARCH QUESTIONS
In the light of the problems stated above, the entire research will be carried out through a broad framework of research questions. This will serve to guide the focus of the research in the proposed investigation.
The specific questions thus derived are as follows:
i.      Is the any relationship between training and organizational survival?
ii.     Is there any relationship between mentoring and organizational survival.
iii.    Is there any relationship between employee development and organizational survival?
iv.    Is there any relationship between firm size and organizational survival?
v.     Is there any relationship between technology and an organizational survival?


1.5   RESEARCH HYPOTHESES
In order to ascertain the validity and reliability consisting of this research work, some hypotheses, which are fundamental to this study, must be tested to provide empirical evidence. Hence, this study will test the following hypotheses;
H01: There is no significant relationship between training and an organization’s innovative ability.
H02: There is no significant relationship between training and an organization’s productive ability.
H03: There is no significant relationship between mentoring and an organizational innovative ability.
H04: There is no significant relationship between mentoring and an organization’s productive ability.
H05: There is no significant relationship between employee development and an organizations innovative ability.
H06: There is no significant relationship between employee development and organizational productive ability.
H07: There is no significant relationship between firm size and organization’s innovative ability.
H08: There is no significant relationship between firm size and organization’s productive ability.
H09: There is no significant relationship between technology and organizational innovative ability.
H010: There is no significant relationship between technology and organization’s productive ability.
1.6   SIGNIFICANCE OF THE STUDY
The result of this study will be of immense contribution to the understanding of the impact of human capital on organizational survival, particularly among the banking industry. It will help banks management to understand how acquisition and development of human capital is essential to the overall wellbeing, performance and survival of their organization in a higher volatile and highly dynamic and competitive Nigerian business environment.
This research is also significant for the following additional reason; it will provide empirical evidence of the effect of human capital on organizational survival. It will highlight areas of human capital requiring development for the full benefit of the organization and employee. It will add to the existing body knowledge in the area of the topic under study which students and researchers in this area will find useful. This study will also assist organizations in understanding the variable that relate to human capital development from the individual employee perspective and hence formulate and implement better human resource management programmes.
1.7   LIMITATION OF THE STUDY
The researcher envisages problems in data gathering because some of the personnel in these banks will be reluctant to release information concerning their human capital development practice because of the competitive nature of the banking industry. Time allowed for this research work will pose some problems because movements to all the affected banks will be time consuming. Finance is another area which will cause constraint as we have to pay the necessary bills associated with gathering of data. Finally, since the findings that will be made in this study will be based on only on the banking sector, it will be difficulty to generalize it on other sectors.
1.8   DEFINITION OF TERMS
Banking Industry: The total aggregate of banking firms operating in a particular economic environment.
Bank Failure: A situation in which a bank has to close up operation because it is not successful.
Competitive: situation in which an organization try hard to be better than others in business competing against them.
Employee: A person paid to work for an organization.
Human Capital: The stock of knowledge skill and abilities residing and utilized by individuals.
H.C.D: This involves all the various programmes and conscious investment (development) activities which an organization undertaken in order to equip and improve on the skill of its workforce.
Innovation: The identification and use of opportunity create new products services or work practices.
Mentoring: According to Emecheta (2007), it is defined as a relationship between a young persons and an adult in which the adult provide the young person with support, guidance, an assistance as the younger person goes through difficult period, face new challenges or work to correct earlier problem. It is a relationship between a mentor and a mentee (protege) whereby the latter understudies the former both in a formal and in an informal way, for the purpose of acquiring certain skills and knowledge from the mentor.
Organization: A planned social or business unit deliberately structured for the purpose of attaining specific goals.
Organizational Survival: An organizational ability or state of continuing to live or exist, often despite difficulty, challenge or dangers.
Training: This is a human capital development programme aimed at helping employees to update on the skill they have and to acquire those they do not have. The interest here is the extent to which sample banks train help employees.
1.9   SCOPE OF THE STUDY
The scope of this study is the total study coverage of this research work. This covers three areas
i.      Geographical/survey scope
ii.     Content scope
iii.    The study unit scope
Geographical/Survey Scope: Some constraints as observed have necessitated the scaling down of this research to only banks located in Port Harcourt city alone. This being the case, the researcher concentrated his attention in selected banks within the area of understanding and this would be used for generalization the entire banks in Port Harcourt.
The content/theoretical scope of the study is human resources management.
The study scope of this work is the level of analysis covered. And the level of analysis is the organization otherwise, referred to as the banking firms in this research work.
1.10 ORGANIZATION OF THE STUDY
This study is organized into five chapters, chapter one deals with the context of the problem (overview), statement if the problem, purpose of the study research questions, research hypotheses, and significance of the study limitation of the definition of terms and the scope and organization of the study.
Chapter two deal with the review of relevant and related literature. Chapter three describe the research design, population of the study, sampling procedure/sample size determination, test of validity and reliability, data collection method and data analysis technique. Chapter four will deal with data presentation, analysis of data, test of hypotheses and summary of findings.
Chapter five will present the discussion, conclusion of the research findings and the recommendation and direction for further research.




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