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MODERN
OFFICE EQUIPMENTS AND THEIR CONTRIBUTIONS TO THE SUCCESS OF A BUSINESS
ORGANIZATION
ABSTRACT
This study
focused on “modern office equipments and their contributions to the success of
a business organization (a case study of NNPC) to achieve this purpose some
research questions were raised and a review of related literature was made. The
survey research design was adopted in this study. The population of the study
includes workers, and management of NNPC Enugu depot. A sample of 150
respondents and random sampling technique was used in selecting the workers in
a particular unit of the organization. Data for the study were obtained from
both the primary and secondary source. Personal interview was also employed to
confirm the responses. The data generated from this study were analyzed using
simple percentage, table rating scales and mean scores. The major findings
showed that the modern office equipments contribute immensely to the success of
business organizations like NNPC Enugu depot. Based on these findings, the
researcher recommended: Acquiring of standby generating sets, provision of
spare parts and qualified staff to facilitate productivity in the organization.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The use of modern office equipment is
inevitable to offices in this modern era- until the 15th century before the
advent of typewriters, publication of business documents was a difficult job
and bored mostly to secretaries because everything has to be handwritten.
With time and technological growth,
business organizations witnessed information overload due to over increasing
commercial transactions. Business therefore, needs technology to turn out words
effectively, efficiently and continuously.
These days,
the world of work is changing fast, as we approach the new millennium modern equipment are fast
replacing manual machines in the
workplace, computer automated machines have gradually taken the work of men.
With the level of sophistication and cut throat competition in our society,
nobody is resting on their oars in the new technological age.
Before now,
most employers of labour needed all kinds of categories of workers. Some were
trained on the job, while others came as experts. In the factories, people were
employed in their thousands to do all kinds of jobs. Production machines,
acquired long age, took time to warm up for use while workers took their turn
in churning out the large number of workforce.
Most management, employers of labour
are of the view that the introduction of high technology to the workplace has
made the work easier, faster, saves time and cost, especially on overhead,
better than employing a multitude with no result.
Again, with the introduction of new
technologies, business men have been saved from carrying huge sums of money all
over the place, the advent of electronic fund transfer is a pointer to this
topic.
The use of internet, E-mail, pagers,
digitized telephone services, mobile phones, answering machines have made the
job of executive, top managers less cumbersome and communication gap has been
bridged with the popularization of these gadgets. Business and transactions can
be discussed through these services.
Even in terms of society for the
workplace it is common feature in some big organization to mount circuit
television, to monitor movement of people. Big time executive also use close
circuit television to wade off intruders and those they don’t want to see, with
this, productivity is thus enhanced.
BRIEF
HISTORY OF NIGERIAN NATIONAL PETROLEUM CORPORATION (NNPC) ENUGU DEPOT
NNPC (Nigerian National Petroleum
Corporation) depot Enugu is located at Emene in Enugu East local government of
Enugu state. Commissioned on 25th August, 1979 by the military Administration
of the then Anambra state Col. D.S Abubakar.
It has a total capacity of 12 million
liters of petroleum products. It has only three by products in stock which
include Premium Motor Sprit (PMS) otherwise called petrol, Dual Purpose
Kerosene (DPK) and Automobile Gas Oil (AGO) ago or diesel for onward
distribution to her customers the oil marketing companies.
Enugu depot has a total number of six
departments namely: Administrative, sales, security, accounts operation and
safely departments with a total workforce of 250 workers. Each department is
managed by the head of such department who equally reports to the depot manager
who is the overall boss.
1.2 STATEMENT OF THE PROBLEM
In a developing country like Nigeria,
the use of modern office equipment in the office is still minimal because they
lack the technical know how to put the one their disposal to good use. Lack of
stilled manpower to update and maintain already acquired machines. Besides,
constant power failure from the public electricity supply has not helped
matters in any way.
More over, some office worker
especially secretaries sees the technological improvement as a challenge and
also as threat to their job. These problems and anxiety in the minds of office
workers, is likely to lead to a drastic reduction in production in most office.
Finally,
this situation calls for serious policies by management dealing with the
problem, which psychologically destroys the mental and emotional state of
workers.
1.3 PURPOSE OF THE STUDY
For every
act, there must be a reason and in light of this, the purposes of this study
are:
1. To discover what office equipment is all
about.
2. To identify the contributions of
modern office equipment on the success of business organization.
3. To examine the training needed for
the operation of these office equipments.
4. To identify how to maintain them in
the office.
5. To discover the problems associated
with the use of these equipments.
1.4 RESEARCH QUESTION
1. What is office equipment all about?
2. Do these modern office equipments
actually have any contribution on the success of business organization?
3. Do the operation of these modern
equipments need any training program?
4. Do these modern office equipments
require proper maintence?
5. Is there any problem associated with
the use of these modern equipments?
1.5 SIGNIFICANCE OF THE STUDY
The
significance of this study “modern office equipments and their contributions to
the success of a business organization, a case study of NNPC Enugu depot” is
that it will create awareness as well provide information on the roles these
modern office equipment plays in seeing that NNPC Enugu depot achieve their
goals and also meet up the standard. It is also recommended to the society in general
and whosoever wishes to achieve efficiency on prudent.
1.6 SCOPE OF THE STUDY
The
researcher is concerned with the contributions of modern office equipments to
the success of business organization with particular reference to Nigerian
National Petroleum Corporation (NNPC) Enugu depot in Enugu east local
government area in Enugu state.
1.7 DEFINITION OF TERMS
v Office: it is a place /room /building where
clerical duties are carried out.
v Modern: involving up-to-date techniques or
equipment. it is also refers as most recent or current
v Equipment: the tools / items needed for a
particular purpose. In order words, it also means things that are needed to
carry out work / job in the office; it could be electrical or manual.
v Researcher: person that carry out the piece
of work.
v Accuracy: error free presentation.
v Machine: a device with an electrical power
attached to it used in office production.
v Crude/Manual: equipment that require
physical exertion of energy to operate.
v
Efficiency: prompt delivering of jobs.
v Business:
knowledge of commercial procedures i.e. buying and selling.
v Operation:
the manner in which business is carried out.
v
Production: output, increase in manpower.
v NNPC:
Nigerian National Petroleum Corporation
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