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THE APPLICATION
OF COMPUTER TO BANKING
CHAPTER ONE
1.0
INTRODUCTION
A web based
system help an organization to reduce physical contact with their clients,
customers, buyers etc., it help the organization to pass circulars, collect
personal and vital information from registration process, organization can
collect detail documentation of biographical data of her employees and clients
within a short period of time.
This is a
Project work undertaken in context of computerization in commercial bank as
simple as possible using Structured & Modular technique & Menu oriented
interface. I have tried to design the software in such a way that user may not
have any difficulty in using this package & further expansion is possible
without much effort. Even though I cannot claim that this work to be entirely
exhaustive, the main purpose of my exercise is perform each Employee’s activity
in computerized way rather than manually which is time consuming.
1.1 BACKGROUND OF THE STUDY
The study
focuses on Computerization in commercial Bank, the introduction of computer to
Banking operation has transform the banking system and has make banking easy
and flexible.
In spite of
the several measure adopted by the banks in other to carry out their day to day
transaction due to the increase of customer coming to bank to carryout
transaction day to day. It is yet to meet its objective of effectiveness. This
study was born out of the need to profound a lasting solution to the banking
transaction as it has to do with Access Bank plc.
1.2 STATEMENT OF THE PROBLEM
Computerization
in commercial Bank has some problem that must also be considered when
evaluating our prospect for achieving economic growth and stability in the
Access bank Plc. The research is to identify those areas where the concept of a
website may be effectively utilized and establish the solution to online
banking problems of Access bank Plc. in Maraba, Nasarawa state. Some of the
problems are as follow:
Over loading
of the bank
Over stress
on the staff.
Unsatisfied
Customer.
1.3
OBJECTIVE OF THE STUDY
The
objective of this research includes the following:
To determine
various step involved in customer management.
To evaluate
the extent to which the Access bank plc adhere to the cash management
principles.
To seek the
causes of the present state of the state of business transaction in the Bank
To present
suggestion that could help in greater improvement.
To Design a
website that will help to carryout bank transaction
1.4
SIGNIFICANCE OF THE STUDY
Many
businesses have been stunted by lack of liquid fund prompt payment by
customers. These are therefore many options left for Eco Bank. Some of the
option is:
Improve
customer transaction and gain constant level of business
Relax credit
policy and gain a subsequent increase in the collection of dues in the bank.
Tighter
customer registration and control policy thus giving rise to a sharp decrease
in the availability of fund to run the bank.
1.5 THE RELEVANCE OF THE STUDY
The
relevance of the study is therefore to:
Make the
payment of dues easier and convenient to both the customer and staff of the
bank.
Justify the
importance of good cash management in the bank
1.6 SCOPE OF STUDY
The topic
“computerization in Commercial Bank” is one that needs comparative analysis of
two or more department within the Bank to reveal the relationship and variance
among them. But due to financial and other constraint, the research work only
covers the Access Bank plc.
1.7 LIMITATION OF THE STUDY
The
following were the hindrance encountered during the research work.
Reluctance
of personnel in the department to give information regarded as classified and
confidential.
Financial
and time constraint.
1.8 RESEARCH QUESTION/ HYPOTHESIS
This topic
Computerization in commercial Bank, is designed with the following study taking
into cognizant.
Interview on
the site observation and focus.
Fact finding
and recording from the school, management.
Detail study
of the current system leading to the specification of a new system.
Research
from the library and internet.
RESARCH
QUESTION
Are the cash
supposed to be collected being collected?
What are the
factors which constitute bank operation
Are internal
control system instituted to control the collection and spending of the cash
being strictly follow by the bank
1.9
DEFINITION OF TERMS
CASH: Cash
is any medium of exchange that bank will accept as face value e.g bank draft
currency, cheque money orders and bank deposit.
CASH
MANAGEMENT: This the management of the monies of a flow in order to attain
maximum cash availability and maximum interest income on any surplus cash or
idle fund it is the control over responsibility for the acquisition and
investment of funds.
CASH BUDGET:
This is an estimate of cash receipt and disbursement for a future period cash
requirement cash resource of various point within the period and cash at hand
at the end of the previous.
BUDGETARY
CONTROL: These systems which use budget have a means of planning and control
all aspects at producing or selling commodities or services. Although financial
oriented it require full recognition to be given to the fact that participation
of director and manager is essential.
CASH FLOW:
This a tracing in successive steps and item of aggregate of income or
expenditure from their recognition in the account to their final disposition or
less identity.
FLOAT: Is
the deposit that has been credited conditionally by a bank to its customer
account cheque may not draw against such deposit cleared three days or less are
normally required for domestic paper where the bank experience with a customers
or with certain type of paper has been satisfactory
LIQUIDITY:
This refers to a firm or corporation cash position with its ability to meet
maturing obligation.
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