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DESIGN
AND IMPLEMENTATION OF A WINDOW BASED FRONT DESK INFORMATION SYSTEM
(A
CASE STUDY OF MAY FRESH SAVINGS AND LOAN LIMITED ONITSHA
ABSTRACT
In account form analysis, a lot of discrepancies causes by manual aspect of the
form such as: lost of form, inability to correct intakes, poor storage
facilities have been a problem in the May fresh savings and loan limited
account form. But in recent times, the computer has come to the aid of our
banks, May fresh in particular.
The introduction of computer into the banking operation has to a great extent
affected the mode of operation of banks in diverse ways. Computer has touched
almost every application area in Banking such as: Savings account, current
accounts, bank expenditure, fixed deposit, staff salary, incomes to the banks
etc.
This work studies also t he procedure involved in taking proper account of
information appraisal in the banks i.e being able to record customers’
information such as; Name, Address/Business, Address, Occupation, Age, Sex,
Next of Kins, Address of kin, Signature, Date, Initial deposit, Passport etc.
The design and implementation of window based from desk information system is
to enhance the mode of operation or rather to keep proper storage of the
information’s supplied by the new customers of the bank. With the computerized
form of it, no much stress in writing down the information supplied by the
customer and stores it in a database such that whenever reference is required,
you can easily retrieve the particular information and make necessary use of
it. The computerized software is very comprehensive and reliable if
implemented.
ORGANIZATION
OF WORK
The research work is divided into seven chapters, which treats the various
stages in the new system design.
Chapter
One: It is an introduction
to the work and it also deals with the scope, constraints, assumptions and the
definitions of some technical terms as used in the research.
Chapter
Two: It is a review of
other research conducted by different scholars in order to provide a sense of
direction and authenticity of the new system.
Chapter
Three: Deals with the explicit study of the
existing system of the case study (Mayfresh saving an loan limited Onitsha) the
input, process and output analysis, information flow diagrams, problems of
existing system and the justification for the new system.
Chapter
Four: Covers the design
stage of new system, the output /input specifications and design, file design,
procedure chart, system flowchart and the system requirements.
Chapter
Five: Deals with the
implementation of the new system, the program design, source programs and the
test run of the actual program for the new system.
Chapter
Six: Covers
the documentation of the program design for the research work.
The last is the Seventh chapter, which
covers the recommendation stipulated by the researcher and the conclusion.
Also, the references are included. The project work is split in this form or
stages to and a good, orderly and complete understanding of the research
proposals.
TABLES
OF CONTENTS
Title
Page
Certification
Dedication
Acknowledgement
Abstract
Organization of
work
Table of content
CHAPTER
ONE
1.0
Introduction
1.1 Aims and
objectives of the study
1.2
Delimitation or Scope
1.3
Statement of the problem
1.4 Purpose of
the study
1.5 Limitation
1.6
Assumptions
CHAPTER TWO
2.0
Literature
Review
CHAPTER
THREE
3.0
Description and Analysis of the existing system
3.1
Bank entries when money is
deposited
3.2
Ledger
analysis
3.3
Call
over
3.4
Trial balance
3.5
Reconciliation process
3.6
New account
form
3.7
Organization structure
3.8
Objectives of the existing
system
3.9
Input process output and analysis
3.10
Information flow
diagram
3.11
Problems of the existing
system
3.12
Justification of the new
system
CHAPTER
FOUR
4.0
Design of the new
system
4.1
Output specifications and design
4.2
Input specifications and
design
4.3
File design
4.4
Procedure
chart
4.5
System flow
chart
4.6
System requirements
CHAPTER
FIVE
5.0
Implementation
5.1
Program flow chart
5.2
Submenu on data creation
5.3
Submenu on
update
5.4
Submenu on
output
5.5
Submenu on quitting program
5.6
Program design (pseudo
codes)
5.7
Source
program
5.8
Test
run
CHAPTER
SIX
6.0
Documentation
CHAPTER
SEVEN
7.0
Recommendation and Conclusion
REFERENCES
CHAPTER
ONE
INTRODUCTION
Bank customers deposit money in the bank in form of saving, current and fixed
deposit account.
(i)
SAVINGS ACCOUNT:
In this type of bank account, banks allow an individual to open an account with
little amount of money ranging from N1000.00 upwards. Savings accounts
are used and issued with banks passbooks when all record concerning the
deposits and withdrawals made by the customer will be stated. Only individual
owners are permitted to withdraw money from this account. The banks pay
interest for any balance left in this account. Withdrawing can be made without
prior notice.
(ii)
CURRENT ACCOUNT:
This type of bank account can be opened if a customer wishes to make payment by
means of cheque. The holders are issued with cheque book which they use in
withdrawing money from their accounts. The cheque is also used when a debtor
wants to order the bank to pay his credit or on his behalf. The customer is
also issued with the paying in slip to enable him deposit money in his
account.
The software provides adequate and accurate records of any information-supplied
by the customer and store it in a database such that whenever reference is
require, you can easily retrieve the particular information and make necessary
use of it. The computerized software is very comprehensive and reliable it
implemented.
(iii)
FIXED DEPOSIT ACCOUNT:
This is sometimes called time deposit account and people who have surplus money
to keep for upwards from six months. Agreement is reached between the customer
and his banker during which the customer will not withdraw money from his
account until the fixed data. If for any reason, the customer wants to withdraw
money from his account until the fixed date. If any reason, the customer wants
to withdraw money from the account before the fixed date or period, the banker
will subject the customer to the payment of a penalty known as surcharge. The
customer who waits for the expiration of the fixed period is entitled to a high
rate interest.
The bank opens a ledger for the customer and a general cashbook for deposit,
payments and withdrawals. When money is deposited, the bank debits its cashbook
and credits the customer with the amount deposited. The bank will at the end of
the month or when requested by the customer sends out a bank statement which
gives a copy of the customers account and as if appears in the bank’s books. It
should be that the balance shown in the bank statement should be exactly the
same as the balance shown in the customer’s cashbook kept by him but in actual
practice, they seldom agree the reason is that one or both is not up to date.
Account reconciliation could simply be defined as a means by which the
differences that exist between a bank statements sent to a customer and the
cash book kept by him are reconciled. This is achieved by what is known as the
bank reconciliation statement.
The role of computer to every works of life has been a great relief to human
endeavour the rapid growth of computers has been spread to every profession.
The banking profession is not an exception.
The introduction of computer into banks has to a large extent promoted our live
in many ways and will continue to do so, perhaps an even greater extent,
computer has touched almost every field such as medical, legal, engineering,
architecture, secretarial activities, banking system is outstanding
computer has lessened the problem normally procured in banking operation. For
instance, in file handling expenses calculation, income account preparation,
good working condition etc.
Banking operation was made automatic, easy and timely, you find out that you
can pay in your money to your account at any cashier stand and collect some
money as many times as possible from any cashier stand, if you have many
cashiers. This is possible because once you pay in your money, the networked
computer to various cashier and the server computer will play a great impart in
helping the cashier to retrieve your information or account. When this is done,
the changes you have made, debit and credit will be reflected immediately. This
will help the cashier to easily update your account record. With this networked
system of account can easily withdrawn many times without wasting anytime.
In front desk information system where this study centers on, computer has
actually proved the edge on every other technological invention. The
introduction of computer in this area has made the job procedures very
interesting and enjoying. A lot of discrepancies caused by the mammal account
from system are totally eliminated by the introduction is accurately and easily
updated automatically, manipulated and maintained by the computerized system.
Banks enjoys this new mention because you can easily handle information form
the customers. The information can be stored in backup tape and kept in a good
confinement. So, the problem of keeping and dumping lots of document will be
limited.
AIMS/OBJECTIVES OF
STUDY
The
primary aim of this research is to develop a new computerized system that will
effectively carryout the operations of information requirement of the bank,
promote and enhance the mode of the bank, with the human intervention. It was
also aimed at providing opportunity for handling many customers at a time.
The objective of the study includes:
·
To promote easy correction of data
·
To avoid unnecessary dumping of papers
·
To create good business atmosphere
·
To reduce the expenditure of the ban
·
To portray the capabilities of the computer system in the area of this study
·
To tender proper account and units
SCOPE/DELIMITATION
This
work is limited to front desk information system for new customers of the bank.
It covers the information’s required to keep records of customers account. It
also maintains comprehensive account information for easy reference purposes.
STATEMENT OF THE
PROBLEM
There
are some factors that contribute to the differences between the bank’s
statement and the customer’s cashbook. There are unaccredited cheques,
un-presented cheques, bank charges, direct debt, standing order, dishonoured
cheques.
PURPOSE OF STUDY
The
purpose of the study id to evaluate the present manual system of account
reconciliation in banks and suggest avenues for improvement with the use of
computers.
ASSUMPTION
It is assumed that this research will to a large extent help the hospital
management in serving their clients better. It also assumed that the new system
will save cost for the bank management on stencil stationary and only few staff
will be require to run the new system.
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