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JOB SATISFACTION
AMONG WORKERS IN GOVERNMENT ESTABLISHMENT
ABSTRACT
This study examines
job satisfaction among workers in government establishment. It is the
contention of the study that job satisfaction plays an important role in the
attainment of organizational goals and objectives. In this study, data were
collected through questionnaires. The secondary method is also used to collect
data for the study. The respondents were selected through random sampling
method. The independent variables like salary, job equitable distribution of
rewards, ethnic background of workers were also used, and gender of the worker
was also seen as a key indicator of the fact. All these independent variables
were found to be positively related to job satisfaction in organization based
on the findings, of the study, such recommendation like sending managers and
supervisors on leadership training, ensuring equitable distribution of rewards,
enriching the job done by the worker and disbursement of salaries and wages to
the needs of workers.
CHAPTER ONE
1.1
INTRODUCTION
For any organization
to operate and function well and to achieve the aims and objectives for which
it is set up, there must be workers working together in the work environment.
The workers must put in their optimal performance. This can only happened when
the workers are satisfied with the work environment and also behaviour, as well
as unhappy family relationship and by extension the organization.
The organization
which has a dissatisfied work force has to contend with such costs as incessant
strikes, lockouts, soldering. It also suffers high labour turnover, and
absenteeism which in turn leads to high labour turner in the long-run.
It is in view of
this, that this study wants to examine job satisfaction among workers in
government establishment.
1.2
STATEMENT OF RESEARCH PROBLEM
1.
Does ethnic background of workers have effects on workers job satisfaction?
2.
Do workers perception of the way they are being reacted to in relationship to
other workers in similar status affect their satisfaction in the place of work?
3.
Do workers perceptions of their salary affect their level of satisfaction in
the work place?
4.
Do workers gender affects their satisfaction in the work place?
5.
Do workers perception of the group they work with affect their satisfaction in
the work place?
1.3
OBJECTIVE OF THE STUDY
The main objective of
this study is to ascertain how workers are being satisfied with their jobs.
Specifically, this study will seek among other things, to:
1.
Find out whether ethnic background affects job satisfaction.
2.
Examine workers perception on their relationship with others.
3.
Ascertain whether workers perception of their salary affect their level of
satisfaction.
4.
Verify how workers’ gender affect their satisfaction in the work place.
5.
Determine workers perception of how the group they belong to affect their
satisfaction.
1.4
SCOPE OF THE STUDY
This study will
examine job satisfaction among workers in government establishment in Benin
City, Edo State. In the course of this study, local government in this study is
Oredo Local Government Area. Questionnaires will be distributed to the
different categories of workers in this establishment.
This study will cover
thematic issues like causes of job satisfaction. The outcome of job
satisfaction, effects of job satisfaction on workers performance and
measurement of job satisfaction.
1.5
SIGNIFICANCE OF THE STUDY
The significance of
the study will be divided into two folds namely: the practical significance and
the theoretical significance.
Practical Significance
This study will be of
great benefit to the organization/establishment understudy, the relationship
and recommendation will enable government to understand the phenomenon of job
satisfaction in the organization. With the understanding of job satisfaction
such organization can design programs that will help increase the level of
satisfaction among its workers. It would also sensitize the management of the
establishment on the need to design jobs in a way that it would increase the
level of satisfaction associated with them.
This study will also
be of great help to practicing managers in that it will help them to understand
the dynamics of job satisfaction as a phenomenon in the organization.
Theoretical Significance
The findings and
postulations of this study will generate future research interest on job
satisfaction as a very important phenomenon in organization. Those researchers
on job satisfaction generated by generalization of the study will go a long way
in enhancing the interest of job satisfaction and improve the level of
understanding of this concept in organizational behaviour and industrial
psychology.
1.6
HYPOTHESES
The following
hypotheses shall direct the thrust of this study.
1.
Ho: Job satisfaction among workers is not independent on their
gender.
Hi: Job satisfaction among workers is independent on
their gender.
2.
Ho: Job satisfaction among workers is not independent on their
rewards (salary).
Hi: Job satisfaction among workers is independent on
their rewards (salary).
3.
Ho: Ethnic background does not significantly affect
satisfaction with supervision.
Hi: Ethnic background significantly affect satisfaction
with supervision.
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