MULTI NATIONAL COMPANIES AND THEIR SOCIAL RESPONSIBILITIES IN THEIR HOST COMMUNITIES (A CASE STUDY OF SHELL COMPANY PORT-HARCOURT, RIVER STATE)
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MULTI NATIONAL
COMPANIES AND THEIR SOCIAL RESPONSIBILITIES IN THEIR HOST COMMUNITIES
(A CASE STUDY OF
SHELL COMPANY PORT-HARCOURT, RIVER STATE)
TABLE OF CONTENT
CHAPTER ONE:
INTRODUCTION
1.1
Background of the Study
1.2
Statement of the
Problem
1.3
Objectives/Purpose of the Study
1.4
Significance of the Study
1.5
Research Questions
1.6
Scope of the
Study
1.7
Limitation of the
study
1.8
Definition of Terms
CHAPTER TWO: REVIEW
OF RELATED LITERATURES
2.1
Theoretical Frame
Work
2.2
Historical Background
2.3
Current Related Literatures on Social Responsibly
References
CHAPTER THREE:
RESEARCH DESIGN
AND
METHODOLOGY
3.1
Research Design
3.2
Sources of
Data
3.2.1 Primary Sources
of Data
3.2.2 Secondary
Sources of Data
3.3
The Population of
Study
3.4
Sample Design and Determination of Sample Size
3.5
Methods of Data
Collection
3.5.1 Questionnaire
Design, Distribution and Collection of
Responses
3.5.2 Secondary
Methods of Data
Collection
3.6
Method of Presentations and Analysis
References
CHAPTER FOUR: DATA
PRESENTATION ANALYSIS 57
4.1
Data
Presentation
CHAPTER FIVE: SUMMARY
OF FINDING,
RECOMMENDATIONS
AND CONCLUSION
5.1
Summary of
Finding
5.2
Recommendation
5.3
Conclusion
Bibliography
Appendix A
Questionnaire
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF STUDY
Profit maximization was regarded as the primary mission and over-reaching
economic motive of any business enterprises little or no attention was paid to
the fact that, in pursuit of their profit objective, business enterprises have
to be ask to assemble the resource from the local environment and have the
stable socio-political and investment climate in which to operate successfully.
If business organization relies on society for existence, it is only logical
that this environment be acculturated and nurtured to ensure its continuity. It
is in this regard that the orientation of the modern business manager has
changed to reflect the increasingly important interdependence between
organizations and there environments with these, there is an increasing public
glamour that business should participate actively in the well being and
environment in which they operate and make their profit.
However, the aim of establishing any business is to provide competitive goods
and services to the consumer and society at large. This does not however, mean
that they have concluded their obligation to the people especially to the host
community where the business is sited and operated.
Although there is no law as what form of services the host community should
benefit from the business, it is morally obliged to cater for at least their
host. This they do by aiding the development of infrastructures such as access
roads where necessary and the provision of good water for domestic use and also
the provision of electricity of the local population. Other forms of services
that could be rendered for the young members of that community and of course
the provision of gainful employment for those who have graduated from college.
There are a lot of other services that the host community can benefit from the
business such as the provision of safety measures against pollution other air
or water. On the other hand, to the business also look forward to the local
populace, for continued patronage and also for ensuring the safety of lives and
properties of the business and employees of that business who are not from that
community. Therefore, the recognition by businessmen of the need to keep the
good of society as a whole to mind while conducting business in the bed-rock of
social responsibility.
1.2
STATEMENT OF THE PROBLEM
The controversy about the public clamor that business should participate
actively in the well being and welfare of the community, society environment in
which they operate and make their profit are the problems among others this
research intend to solve. Has business social responsibility any part to play
in the total marketing effort of business organizations or enterprises?
Does business social responsibility contribute anything to the total revenue of
the company? Is the conception that there is no need for business enterprise to
be socially responsible to its society “SHELL PORT-HARCOURT” true or false? Of
what use is business social responsibility to the general public? The problem
for this research is what the responsiveness of companies to social
responsibility is.
The following research hypothesis are formulated for the purpose of carrying
out this project of which:
HYPOTHESIS I: Ho:
socials responsibility of business does not significantly enhance the success
and development of the host community
Hi: social responsibility of business
significantly enhances the success and development of the host community.
HYPOTHESIS 2 I: Ho: There
is no significant relationship between the success of business and its social
responsibility.
H1: There is a
significant relationship between the success of business and its social
responsibility.
1.3
OBJECTIVES OF THE STUDY
This research work was conducted with the following main objectives:
a.
To met up with the requirement in partial fulfillment for the award of B.Sc in
the department of Business Administration Caritas University, Enugu.
b.
To examine and determine the extent of benefits that the company shell company
has contributed to the development of Port Harcourt in response towards to the
business social responsibility.
c.
To investigate the causes of business enterprise nonchalant attitudes towards
business social responsibility to the development of its host
community.
d.
To advance solution of the problems of business social responsibility to the
development of her host community.
1.4
SIGNIFICANCE OF THE STUDY
This research is significant in the sense that it provides the basis for
further research into the topics by providing related data.
This study is also of important for the fact that business have been criticized
on ethical, moral, economic and political grounds. Businesses have also
contributed to the determination of our physical environment the case of SHELL
company’s pollutants like poisonous waste materials have been buried in abandoned
plant sites; solid wasters have been thrown into lakes and seas or rivers;
poisonous gases have been released into the air we breathe etc. Trying to be
socially responsible involves extra cost or expenses for industries.
This study is important because it will be useful to “SHELL COMPANY” and its
customers by helping them understand and appreciate more of the effort it has
made. If any, it will also be useful to the government and registration because
it will help them make more meaningful and useful legislature and help them to
set achievable standards concerning social responsibility of businesses.
1.5
RESEARCH QUESITIONS.
This study intends to
provide answers to these questions.
1. Does
social responsibility of business organization enhance the development of the
community?
2. In
what way has the company carried out their social responsibility in community?
3. To
know the extent of implementation of this policy, the problems, argument and
difficulties facing the company in carrying out their social responsibility in
their host community.
1.7
DEFINITION OF TERM
(BSR) Business Social
Responsibility
(NNPC) Nigeria National Petroleum
Corporation
(ITT) International Telecommunication
Technology
(SPDC) Shell Petroleum Development
Company
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