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PROMOTING
PRODUCTIVITY IN CIVIL SERVICE
(A CASE STUDY OF
ENUGU STATE CIVIL SERVICE COMMISSION)
ABSTRACT
This study is a research of the Enugu
state civil service commission the purpose of the study includes.
1)
To find out whether civil servant are actually performing below standard.
2)
To find out whether productivity is really declining in the civil service
3)
To find out what the cause are in the civil service
4)
To find out measures to be fake in order to arrest the situation
While carrying out the research the
duties collection method adopted was the questionnaire the statistical toll
used was chi- square. A total of one hundred questionnaires were
distributed act of which twenty worse referenced the finding from the
hypothesis and research questions show that.
1)
Adequate knowledge of job requirement recruitment of motivation and use of
official working hand in the civil service.
2)
The important of incentives and motivation to increasing efficiency in the
civil service.
At the and the researcher made
recommendations some of them include.
1)
Management should improve the working conductive for the staff to achieve
organizational goal.
2)
They should and have a communication un between them because communication is
one of the toll that could to effective management and employs skilled people
in order to have efficient out put and to achieve them objectives .
3)
Management should also motivate their workers through
TABLE OF CONTENT
CHAPTER
ONE
Introduction
1.1
Background of study.
1.2
Statements of problem.
1.3
Purpose f the study
1.4
Scope of the study
1.5
Research questions
1.6
Research hypothesis
1.7
Significance of the study
1.8
Limitations of the study
Reference
CHAPTER
TWO
Review of related literature
2.1
Meaning of productivity
2.2
Productivity decline in the civil service
2.3
Cause of productivity decline in the civil service
2.4
Conduction for promoting productivity in the civil service
Reference
CHAPTER THREE
RESEARCH
DESIGN AND METHODOLOGY
3.1
Research design
3.2
Area of the study
3.3
Population of the study
3.4
Sample and sampling procedure
3.5
Instrument for data collection
3.6
Validation of the instrument
3.7
Reliability of the instrument
3.8
Method of data collection
3.8
Method of data analysis
References
CHAPTER FOUR
Date presentation and
analysis
4.1
Presentation & analysis data
4.2
Testing of hypothesis
4.3
Summary of result.
Reference
CHAPTER
FIVE
Discussion recommendation and
conclusion
5.1
Discussion of result findings
5.2
Conclusion
5.3
Implications of the research findings
5.4
Suggestion for further research
Reference
Bibliography
CHAPTER
ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
There historical background the civil
service data back to the end of colonial masters and post independence period.
After the second world war there were
about 14 British administration in the recitation to Nigerians supported staff
and one European stenotherm. The headquarter of the most
technical departments was in Ebutometa that of the veterinary service was in
vow while that agriculture and forestry was in Ibanda field
administration was co-ordination from two centers Kaduna for the
north and Lagos later Enugu for the south. In 1939 southern Nigeria
was split into two regions eastern and western region respectively. The
Rechard constitution in 1946 further divided the country into the regions
namely. The northern and eastern regions. The McPherson
constitution of 1951 introduced the apartments of ministers for the regions and
at the center, there were also the suggest the independence of the civil
service between the politicians in office and the authorities of the central
government.
During the Lord Laugard era the duties
of all administrative offices were just that of maintaining law and order in
the district placed under their immediate administrative control. It was only
at the end of world war 11 (two) that effort were made to achieve some social
and economic benefit for Nigerians. It was at that time that such office
like the department of marketing and export were established. In he
western Nigeria civil servant were told that policy making was the
exclusive function of the legislature. So, the civil savants
were to do whatever the legislature wanted them to do. in the eastern state
civil servant were to give sound advice to the political leaders control the
traditional aspects of the government activities and were also to
be efficient executives who could manage and treat all the
complex operations of modern state.
In the northern Nigeria the
duties of administration office includes to give out him self you service to
train people to build up an efficient institution of local government and
finally to facilitate the emergence of an intelligent and
responsible public opinion. The system of administration that
emerged on independence was British in character. It was also English
language that was used as a medium of communication in the conduct of
government. The country sought civil war six years after independence and
this was quickly followed by another six years of oil boom which brought about
extreme materialism. This gave use to great indiscipline corruption and a
total contemplation of order within the whole society
including the civil service. Having discussed the historised background
of the civil service and its roles before and after independence, it is
necessary at this stage to define the “productivity which is the main objective
of this research.
Productivity has been defined as the
volume of goods and service produced per worker with in some specified unit of
the year month week day and hour. For some years now there has been
consistent public outcry about continued decline of productivity in the civil
service. It is for this reason that this work is been carried out in the
view to finding the causes and thereby bring about commendation that will
promote productivity in the civil in general to achieve a successful result in
the programme, this researcher has decided to carry out a case study of Enugu
state civil service commission
1.2
STATEMENT OF THE PROBLEM
There has been consistent low
productivity in the civil service since Nigeria become independence. This
study is set out to asses the knowledge of job motivation and use of official
work hours in the civil service in order to promote productivity.
1.3
PURPOSE OF THE STUDY
The purpose of the present study is to
large extent explained by the tittles promoting productivity in the civil
service. To be more specific the purpose are as follows.
i)
To identify the things that makes civil servant to perform below standard.
ii)
To find out the main cause of productivity decline in the civil service
commission.
iii) And to determine the measures to
be taken in order to arrest the situation
1.4
SCOPE OF THE STUDY
For one to carry out a research of this
nature one would always require adequate provision of finance and accurate
information. The inadequate of these factors affected this research in the
following.
FINANCE:
It
has been major in any type of project. This id true in the sense that some has
to make some trips from one place to another in research of information.
Unfortunately the cost of transportation has uses greatly these days making it
difficult for the researcher to level to all the places he would have wanted.
1.5
RESEARCH QUESTIONS
The research question of the present
study are to a large extent explained by the little promoting
productivity in civil service commission specifically they are as follows. Was
quite constrained by times given to carry out a study magnitude.
FINANCE:
Lack
of sufficient finance was another factor that constrained the study as
there was insufficient found (money) to meeting up with the financial demand of
the study.
1.6
RESEARCH QUESTIONS
The research question of the present
study are to a large extent explained by the little promoting
productivity in civil service commission specifically they are as follows.
i)
What are the thing that makes civil servant to perform below standard
ii)
What are the main cause of productivity decline in the civil service commission
iii)
What is the measure to be taken modern to arrest the situation?
1.7
RESEARCH HYPOTHESIS
In seeking for ways of promoting
productivity in the civil service in Enugu state civil service commission, it
is essential that one would have a through understanding of the low
productivity in service, it is when this understanding is there that
suggestions can be made to solve the problems
The following research hypothesis are
being considered.
H0:
Adequate knowledge of job acquirement does not promote efficiency
and effectiveness in
the civil service
H1:
Adequate knowledge of job acquirement does not promote efficiency
and effectiveness in
the civil service
H0:
Recruitment of qualified personals does not ensure high performance in
civil service
H1: Recruitment of qualified personals
ensure high performance in
civil service
H0:
Incentive and motivation does not promote productivity in civil service.
H1:
Incentive and motivation does not promote productivity in civil service.
H0: The
use of official working house does not promote productivity in the
civil service
H1:
The use of official working house promote productivity in the civil service
1.8
SIGNIFICANCE OF THE STUDY
The main significance of this study is
to promote productivity in the civil service mainly in the Enugu state civil
service commission.
If the productivity of Enugu state
civil service commission is promoted the following people will benefit from it
1)
The civil servant of the commission they will benefit in the sense that the
workers in the commission will be enjoying good pay and allowances
2)
The government will also benefit from the promotion, in this case government
will no more be faced with the problems of state and complains that comes from
the civil servant of the commission.
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