THE IMPACT OF INDUSTRIAL UNREST ON MANAGEMENT EFFICIENCY (A case study of Enugu State Water Corporation)
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THE
IMPACT OF INDUSTRIAL UNREST ON MANAGEMENT EFFICIENCY (A case study of Enugu
State Water Corporation)
ABSTRACT
The study of impact of industrial
unrest on management efficiency many have made an indebt study of the employees
grievance as it affect the smooth running of an organization. After discussing
on this topic motivation employees is the most suitable solution to forestall
the industrial unrest.
Any organization with constant
industrial unrest will never progress, not to talk of surviving among the
competitors. Consider the extremes of both employer and employee for example is
looking for his economy gain whole the employer is eager to achieve the
organizational objectives. Any misunderstanding between the employer and the
employee should always be given a very quick consideration. Employer should
also treat employees as administration is a positive step towards achieving the
managerial efficiency.
TABLE OF CONTENT
CHAPTER ONE
1.0
INTRODUCTION
1.1
BACKGROUND TO THE SUBJECT MATTER
1.2
PROBLEM ASSOCIATED WITH THE SUBJECT MATTER
1.3
THE PURPOSE OF THE STUDY
1.4
IMPORTANCE OF THE STUDY
1.5
DEFINITION OF TEARMS
1.6
REFERENCES
CHAPTER
TWO
2.0 REVIEW OF LITERATURE
2.1
ORIGIN OF THE SUBJECT AREA
2.2
SCHOOLS OF THOUGHT WITHIN THE SUBJECT AREA
2.3
SCHOOL OF THOUGHT RELEVANT TO THE PROBLEM
2.4 POOR
SKILL ACQUISITION SCHEMES
2.5
INSUFFICIENT WORKING MATERIALS
2.6
PROCEDURS FOR THE RESOLUTION OF INDUSTRIAL UNREST
2.7
SUMMARY OF RELATED LITERATURE
2.8
REFERENCES
CHAPTER THREE
3.0
CONCLUSION
3.1
DATA PRESENTATION
3.2
ANALYSIS OF DATA
3.3
RECOMMENDATION
3.4
CONCLUTION
3.5
REFERENCES
CHAPTER ONE
1.0
INTRODUCTION.
1.1
BACKGROUND TO THE SUBJECT MATTER
The legal definition of unrest is
dispute between employers and workman or between employers and employees or non
employment with the conditions of labour of any person. Industrial unrest
related to inter – organization relations about job value regulation that
produces disagreement and conflicts, hence an industrial unrest can rise in any
business organization providing employment of certain persons. At least one of
the disputants must be a body of man.
Industrial unrest is a brain – child of
workers grievances and could be grouped into three farms, namely
dissatisfaction, compliant and grievance.
A dissatisfaction can be defined as any
thing that disturbs the employee whether or not expresses his unrest in words
or action. A complaint is a spoken or written dissatisfaction brought to the
attention of the supervisor and in unionized farms the shop steward. In the
language of labour relation and from the management angle, grievance is simply
a complain which has been formally presented in writing, to a management
representative or to a chronic official. But to most people the word grievance
suggest a complaint that has been improved dismissed without due consideration
by William 1980 personnel administration.
The industrial unrest of 1941 was as a
result of economic difficulties caused by the first world war. The hand shop
among the working class in urban centers led the railway working to demand for
cost of living allowance of which the request was turned down and an industrial
unrest follows. It was the Bridges committee’s report that granted the
allowance. Another industrial unrest was given witnessed in 1945. At the end of
the seemed world was workers expected a change in their economic fortunes, but
this was not realized, prices of commodities were high and the economic
conditions of the time was so hash that the union demand for cost of living
increase over the award made in 1942. The government refuse the demand and a
general industrial unrest ensured.
The strike lasted for 45 and was
successfully in paralyzing all economic activities. It was Davis Commissions
report that granted the award of a substantial increase in the cost of living.
Another industrial unrest in Enugu in
1994 fed top the shooting of load miners. The load miners were on industrial unrest
and aimed policemen were called in for settlement and 21 miners were killed in
the unrest. In water corporation Engineers said what effort are being made by
the corporation to recover debt award owned by the public and private sector to
improve its revenue collection machinery considering that water corporation is
not a charity organization and the hazardous process of waste disconnections.
This is of the questions asked by the chief Executive on the area to motivate
the workers by generating enough fund to pay the workers promptly. Many souls
have died in our various hospitals because of Doctors and Nurses were on
industrial unrest on demand for one condition of services or another.
From the economic point of view labour
is one of the factors of production and such indispensable, if any meaningful
production or service are to be made, employees should therefore be given their
due remuneration by the management and employers of labour alike.
Furthermore, grievance is a real or
margined or the union against a management based on non – application of
services. An aggrieved worker and poor efficiency. Thus high morale depends on
how fairly a workers grievances. One should suggest that possible solution be
made to arrest the situation from occurring at all, especially in this period
of culling economy. Any organization with constant industrial dispute. Suffers
a great deal of setback. In order to improve and promote the relationship
between management and worker with a view of achieving maximum productivity and
utmost equilibrium for the benefit of both sides of industry, the management
should establish an effective collective bargaining machinery and joint
consultation an all matters of mutual interest.
There is always afflict of interest
between the management and their workers which arises as a result of their
deterring economic view. So collective bargaining should aim at resolving
those conflicts in a peaceful manner.
Management and employees should not
hold the biblical belief that work a physical labour is a curse imposed on man
by his God for alleged Sins Committed by our first parent i.e. Adam and
Eve. Instead work should be viewed as a medium through which man can keep
himself alive and help him obtain his economic wants employers at labour. Should
realize that if workers are treated as human beings, they will behave as such
unwitting slaves or beasts, thus that is precisely how they will act.
1.2
PROBLEM ASSOCIATED WITH THE SUBJECT MATTER
1.
Despite the monopoly nature of Enugu Water Corporation there has been
problem of constant payment of salaries and wages of workers.
2.
It is also difficult to sense out what value the management has for motivation
of employee to forestall industrial unrest.
3.
There is also a problem of administration of worker whole vacancy exists to
be filled up.
4.
Employees also find it key difficult to survives under a heavy economic
Crunch and devalues
money in Nigeria.
1.3
THE PURPOSE OF STUDY
1.
To find out the causes of non-payment of salaries and wages to employee
Despite Enugu Water
Corporation Monopoly.
2.
To find out the extent to which management value the use of motivation as an
Instrument of peace.
3.
To determine the reason behind Enugu Water Corporation Management
Retrench workers when
there are not enough to carry out the grassroots operations.
4.
The effect of economic crunch and difficulties an employees.
1.4
IMPORTANCES OF THE STUDY
This study is
connected to Enugu State Water Corporation (ENS WC). The focus is on the impact
of industrial unrest on management efficiency.
1.
Irregular payment of salaries and wages of workers will not affect
Management efficiency.
2.
Irregular payment of salaries and wages to workers affect management
efficiency.
3.
Lack of motivation by management will not discourage the effort of
Employees.
4.
Lack of motivation by management will discourage the effort of
Employees.
5.
Management will not retrench workers when they are not enough to carryout the
grass root operation.
6.
Management will retrench workers when they are not enough to
carryout the grass root operations.
1.5
DEFINITION OF TERM
The subject matter under study has
contribution to the employers of labour, the employees and to government as
well. A Country with constant industrial unrest will not progress. The economy
will always look very dull. But now the government could avoid any industrial
unrest by doing those things that motivate the employees. Government finely
intervention will yield a lot of result. A Country with stagnate economy will
not attract foreign investment.
On the side of the
employers, they should always regard employees as part and parcel of the
organization. They brings in the idea of participate management or management
by objective. Once you let an employee believe that you rate him/her high, the
morale will arise and this leads to achieve the main objective of the
organization. Once there is an industrial unrest, the whole firm will lease to
function and production will also cease. This shortfall takes the whole market
share even the customers may change their minds considering the result of
industrial unrest in corporation, organization third firm, it is very
hazardous, allowing it to take place at all.
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