THE IMPACT OF TRAINING AND DEVELOPMENT ON HIGHER PRODUCTIVITY A Case Study of University of Benin Teaching Hospital
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THE IMPACT OF
TRAINING AND DEVELOPMENT ON HIGHER PRODUCTIVITY
A Case Study of
University of Benin Teaching Hospital
ABSTRACT
This study on the
impact of training and development on higher productivity focus on university
of Benin Teaching Hospital, Benin City. The study aims at identifying and
suggesting way of training and the problems associated with it in University of
Benin Teaching Hospital.
To this end, the
study identified the problem of training and development recognizing the fact
that a problem well identified is halfway solved. This research method and
procedures employed for data collection, includes the use of questionnaires and
personal observation. Data information provided were analyzed using chi-square
statistic for validating the null hypothesis developed for the study. The
analysis and findings of the research work proved a positive relationship
between training and development on higher productivity.
The study also
discovered that unavailability of funds could be an hindrance to training and
development programmes in university of Benin Teaching Hospital, Benin City.
The study also found out that training and development would be successful in a
conclusive environment. Consequently, the study however, recommended that
management should not see training and development as a burden and too
expensive. They should put in funds in training programmes and consult professional
bodies for methods and techniques of training needed by its staff/employees, so
that the set goals for the organization could be achieved.
TABLE OF CONTENTS
Title Page
Table of Contents
Abstract
CHAPTER ONE
1.1
Background of the
Study
1.2
Statement of the Research Problem
1.3
Objectives of the Study
1.4
Research Question
1.5
Research Hypothesis
1.6
Significance of the Study
1.7
Scope of the
Study
1.8
Limitation of the Study
1.9
Definition of Terms
CHAPTER
TWO: REVIEW OF THE RELATED LITERATURE
2.1
Introduction
2.2
Manpower Training And Development:
An
Overview
2.3
Objectives of Manpower Training and
Development
2.4
Importance of Training and Development
2.5
Determining Training and Development Needs
2.6
Designing Training Programmes
2.7
Training and Development
Methods
2.8
Evaluating
Training
CHAPTER THREE:
RESEARCH METHODOLOGY
3.1
Introduction
3.2
Research Design
3.3
Area of
Study
3.4
Instrument Used for Data Collection
3.5
Sample and Sample Procedure
3.6
Method of Data Analysis
3.7
Population of the Study
3.8
Method of Data Collection
3.9
Instrument Validation
3.10
Reliability of Instrument
3.11
Determination of Critical Value
CHAPTER
FOUR: PRESENTATION, ANALYSIS, AND
INTERPRETATION
OF DATA
4.1
Introduction
4.2
Presentation of Data
4.3
Testing of Hypothesis
CHAPTER
FIVE: SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
5.1
Introduction
5.2
Summary of Findings
5.3
Conclusion
5.4
Recommendation
Bibliography
Appendix
CHAPTER ONE
1.10
BACKGROUND OF THE STUDY
Human resources are the most dynamic of
all the organization’s resources. The human resources of an organization
represents one of its largest investment. The human element could be considered
as the single most important transition force in civilization around the world.
Thus, the history of human resource management is embedded in its defining
characteristics, which include capacity to transform human resources that are
available into organizational high productivity apparatus.
In recent years, manpower training and
development has been the bedrock of many teaching hospitals in Nigeria. In
industrialized developed countries, manpower training is of reducing obsolence
among people and organization in the face of relentless technological
innovation.
According to Lloyd Byars and Leslie Rue
(2000) training is a leaning process that involves the acquisition of skills,
concepts, rules or attitudes to enhance the performance of employees.
Adebayo Y. K. (2006) also define
training as activities embarked upon by organization to equip its workers with
necessary skills and knowledge that will help them perform their duties
effectively.
In teaching hospitals, training is
often organized to upgrade their knowledge and skills. Training is also very
important in teaching hospital because when employees are trained it will have
an high impact on productivity and thus, the level of competition among various
teaching hospital. However for effective management of the manpower, training
and re-training is required to meet daily challenges of the work ability that
is facing it.
The immediate question is whether all
these training activities or even the greater part of it can be justified by
the result. The strategic question that comes to mind now is how can manpower
training and development be use on higher productivity. This is what this study
is all about.
1.11
STATEMENT OF THE RESEARCH PROBLEM
The impact of training and development
has not been fully embraced or seen as a means to higher productivity in
teaching hospitals. This could be attributed to so many factors ranging from
the fact that government agencies and other bodies involved in training have
not been well structured to meet up with the standard of manpower training
required by teaching hospitals.
Also, it is very
difficult to believe that most teaching hospitals rate the development of
manpower training as very expensive, there are cost and benefits associated
with manpower training and development. It is therefore important to asses the
cost of this moves in terms of improved performance of employees, increased
productivity, improvement in corporate image so that it can be recommended in
other teaching hospital. These are some of the problem that are tackled in the
course of this study.
1.12
OBJECTIVES OF THE STUDY
1.
To examine the impact of training and development to higher productivity in
University of Benin Teaching Hospital.
2.
To find out the various types of training programmes available for employees in
University of Benin Teaching Hospital.
3.
To ascertain if the training programme offered are relevant to the manpower
needs of University of Benin Teaching Hospital.
4.
To find out the problems associated with employees training and job
performance.
5.
To determine the importance of training and development in University of Benin
Teaching Hospital.
1.13
RESEARCH QUESTION
In order to achieve the objectives of
this study highlighted above, the following question will guide the researcher.
1.
Is there any impact on productivity after manpower training and department?
2.
What are the different training options available?
3.
Could lack of funds be the inhibiting factor to the training of employees in
University of Benin Teaching Hospital?
4.
What kind of training does an employee require for optimal performance?
5.
Does training and development lead to improved morale of employees?
1.14
RESEARCH HYPOTHESIS
In order to achieve the objective of
the study and answer the research questions above, the researcher postulated
the following hypothesis;
Ho:
There is no significant relationship between training and development on higher
productivity.
Hi:
There is a significant relationship between training and development on higher
productivity.
Ho:
There is no significant relationship between lack of funds and employees
training and development in University of Benin Teaching Hospital.
Hi:
There is a significant relationship between lack of funds and employees
training and development in University of Benin Teaching Hospital.
Ho:
There is no significant relationship between training and development to an
improvement in employees morale.
H1:
There is a significant relationship between training and development to an
improvement in employees morale.
1.15
SIGNIFICANCE OF THE STUDY
1.
It will serve as a means of increased in productivity.
2.
Provide higher levels of services to customers.
3.
It will reveal the type of manpower training programmes available in University
of Benin Teaching Hospital.
4.
It will increase workers commitment to work as they identify themselves with
corporate goals and missions.
5.
It will enable University of Benin Teaching hospital to identify its training
and development problems if any and adopt useful solution.
6.
It will reveal the type of manpower training programmes available in University
of Benin Teaching Hospital.
7.
It will also serve as a reference material for future researchers and
academicians.
1.16
SCOPE OF THE STUDY
This study is designed to focus on the
impact of manpower training and development on higher productivity as it
specifically affects University of Benin Teaching Hospital.
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